These Terms govern your use of Alapi, a service of Prime Focus Agency Ltd (“Alapi”, “we”). By creating an account or connecting a Facebook Page, you agree to these Terms.
Alapi is a software-as-a-service platform that connects a Merchant’s Facebook Page, WhatsApp and website chat to an AI assistant which answers customer messages and helps process Cash-on-Delivery orders.
You must provide accurate information, keep your login credentials secure, and be responsible for activity under your account. One person or business is responsible for each account.
You may only connect Pages you own or are authorised to manage. By connecting a Page you authorise Alapi to receive messages sent to that Page and to send replies on your behalf through the Messenger Platform. You may also connect your own WhatsApp Business account through Meta’s Embedded Signup (Alapi acts as a Meta Tech Provider); you must own or be authorised to use that number. You remain responsible for the content sent from your Page or WhatsApp number.
Paid plans are billed in Bangladeshi Taka (BDT) through our payment processor, SSLCommerz. Subscriptions activate on successful payment and run for the stated period. Fees are non-refundable except where required by law.
New accounts may receive a free trial. Access may be limited or suspended when the trial ends until a plan is purchased.
We may suspend or terminate accounts that violate these Terms or applicable platform policies. You may stop using the service and disconnect your Pages or WhatsApp number at any time from your dashboard.
Your WhatsApp number, its messaging limits, quality rating, and templates are governed by Meta. Meta may independently restrict, flag, or ban a number for policy violations; Alapi does not control and is not responsible for Meta’s decisions about your number.
The service is provided “as is”. To the maximum extent permitted by law, Alapi is not liable for indirect or consequential damages, and our total liability is limited to the fees you paid in the prior three months.
We may update these Terms; continued use after an update means you accept the revised Terms.
These Terms are governed by the laws of Bangladesh.
Prime Focus Agency Ltd (Alapi)
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📞 +880 1793-118588 · 💬 WhatsApp +880 1354-310364 · support@alapi.chat · alapi.chat
Alapi